Quita Curtis is a Housing Case Manager at Guild’s Delancey Apartments. She has over 16 years of experience in the mental health field and enjoys problem-solving with residents.
Q: Describe a typical day at Delancey Apartments.
A: A typical day includes greeting the early bird residents with coffee and conversation. I have built a rapport with the residents by being available to assist with questions about their personal needs and housing situations. Problem-solving is a specialty of mine, which definitely helps me out with residents’ needs.
Q: How did your career path lead you to your current position at Guild?
A: I have more than 16 years of experience within the mental health field, working within group homes, schools, and treatment settings. I have become a phenomenal force to reckon with as a true advocate for voices that need to be heard. I was first hired on with Guild as the PATH Outreach worker in June 2019 and was promoted to Housing Case Manager in January.
Q: What do you enjoy most about your job?
A: The fact that I can continue the job I love: helping people through their toughest times of life.
Q: How is COVID-19 affecting Delancey Apartments residents?
A: The residents do have questions that arise more now with the current world situation, and we have been able to have staff there to assist. We remind them of CDC rules and regulations and always remind them to practice good self-care. I have also been able to get weekly food donations to help them out with “food stressors.”
Q: What is something you’ve learned throughout your time at Guild?
A: Client care is something that the agency improves every day. Since the day I started, I’ve only seen improvements to benefit clients’ all-around living. I can only imagine where Guild would be in another ten years from now.
Q: What do you wish people knew about supportive housing?
A: I would want people to know that supportive housing is one of the most patient programs. The individuals who receive supportive housing are very deserving of it.
Q: What do you do in your free time?
A: I do like to pamper myself with lots of self-care. Doing my hair and a nice long trip to the nail salon truly satisfies me, with the right blend of aromatherapy in the air.